Frequently Asked Questions
Appointments, OPD hours, insurance, visiting and emergency care at SKS Hospital, Mathura.
Book An AppointmentGeneral
SKS Hospital is a 350-bed multi-speciality teaching hospital on NH-19 (old NH-2) at Chaumuhan, Mathura, with 24×7 emergency, ICU, pharmacy, lab and ambulance services, and the academic backing of SKS Medical College.
We serve patients from Mathura, Vrindavan, Govardhan, Kosi Kalan, Chhata, Raya, Agra and nearby districts of Uttar Pradesh and Rajasthan.
Super specialities include cardiology, neurology & neurosurgery, nephrology & dialysis, urology, pulmonology and critical care. Specialities include emergency & trauma, orthopaedics, obstetrics & gynaecology, paediatrics & NICU, general & laparoscopic surgery, internal medicine, ENT, ophthalmology, dermatology, dental, psychiatry and physiotherapy. Breathing problems are seen by the general physician (Internal Medicine).
Yes. Emergency, ICUs (ICU, ICCU, NICU, PICU, SICU), pharmacy, laboratory and ambulance services run round the clock, all 365 days.
SKS Hospital is at NH-19 (old NH-2), 21st Mile Stone, Village Chaumuhan, Tehsil Chhata, Mathura – 281406, Uttar Pradesh. Emergency entrance is on the same campus.
No. Sex determination of the foetus is not done at SKS Hospital. It is a punishable offence under the PCPNDT Act.
Appointments & OPD
OPD is Monday to Saturday, 9:00 AM – 4:00 PM. Sunday OPD is closed. Department-wise hours are on the OPD Timetable page. Emergency remains open 24×7.
Book online on the appointment page, call +91 86799 11029, message us on WhatsApp, or register at the OPD counter.
Yes, during OPD hours. Booking ahead is recommended so the department can confirm a slot.
Photo ID, previous prescriptions, reports, scan films or CDs, and a list of current medicines. For cashless or Ayushman treatment, bring your policy / TPA / Ayushman card as well.
Sunday OPD is closed. Emergency, ICU, pharmacy, lab and ambulance continue 24×7.
Billing & Insurance
SKS Hospital is empanelled under Ayushman Bharat (PM-JAY). Cover depends on the package and clinical indication. See the Empanelled page or the cashless process.
Cover depends on the package and clinical indication. Bring your Ayushman card, Aadhaar and photo ID to the insurance desk, or call +91 86799 11029 to confirm before admission.
Ayushman card, photo ID of the patient (Aadhaar), the doctor’s admission advice and related reports.
Yes. After the doctor’s advice, the billing team shares a written estimate of likely hospital charges and what may remain payable.
For non-cashless admissions an advance may be required. The billing desk explains the estimate at admission. For Ayushman cashless cases, pay only non-payables after approval.
Yes. You can pay during treatment and claim reimbursement. The billing desk will give you the documents your insurer needs.
Visitors & Stay
Ward visiting hours are posted at reception. ICU visits are only at fixed times, with infection-control precautions. Please call +91 86799 11029 before you come.
One attendant is usually allowed with each in-patient. Visitor passes are issued at reception. Children below 12 years are discouraged from visiting wards and ICU.
Yes. Pharmacy and laboratory services run 24×7 on campus, along with emergency and ICU.
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Talk to our patient care team for appointments, second opinions or emergency guidance — we're available 24×7.